Resolved and Known Issues
Resolved Issues
#250280
The following tables provide details of customer-reported issues, listed by release. All tables are sorted by Densify's internal reference number.

Internal |
Team Support Reference |
Description |
CRB-53733 v1.1.0 |
The drill down instance count is not correct for GCP accounts, when using the Group By > "Account", option Navigate to Optimization Overview > Data tab and then set Group By to "Account" and then click the hyperlink from the GCP counts and when you drill down to the Details page, you will observe that the count at the top of the report does not match the count shown on the main page. This only occurs for GCP when you set Group By to "Account". As a workaround, navigate to the Public Cloud > Google Cloud summary page where the drill down counts are correct. |
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CRB-53701 v1.0.3 |
The Densify UI does not load and an error is displayed when trying to login to Densify when using Safari on the latest MacOS version (13.3.1). As a workaround, use a supported version of Chrome or Edge. See Browser Requirements. |
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CRB-53995 v2.0 |
If you generate the Impact Analysis and Recommendation Report from the API, ASGs with max size=1 will have "serviceType: ASG". If the same report is obtained from within the UI then ASGs with max size=1 will have "serviceType: EC2". |
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CRB-54409 v2.1 |
The Catalog Map page does not currently support zoom functionality. Zooming in and out results in a distorted image. As a workaround, after zooming in or out, exit the Analysis Details page and reopen it. |
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PD-54722 v2.3 |
You may encounter minor display issues when resizing the catalog map. As a workaround, view the Analysis Details page in full screen. |
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PD-54190, PD-54829 v2.4 |
In the Optimization Overview > Data tab > Allocations and Utilization tab, some values may not match the aggregated totals shown in the tabular report at the top of the page. This is due to how ASG and VM scale set utilization is calculated for this dashboard. |
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PD-54831 v2.4 |
The exception, "Error: PKIX path building failed, JDBCConnect:FAILED for mssqlserverbcp", can be ignored. This error is benign no any consequential errors were discovered due to mssqlserverbcp connection failure, during testing. |
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PD-55135 v2.4 |
The following API calls are not currently supported for VM Scale Set.
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PD-55188 v2.4 |
The Impact Analysis and Recommendation Report report is not currently available for VM Scale Sets with maximum size >1. The API call has not been disabled and a report is generated which has incorrect data. |
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PD-56033 v2.6 |
On the Node Group Health page when using the table filter, and then clicking the "Unique Nodes" hyperlink to drill down to the Nodes page, the Node page displays all of the nodes and not the filtered list, as expected. |
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PD-56688 v2.10 |
When modifying user accounts users must log out and clear their browser before logging in again. This is required regardless of the type or version of browser you are using. |
Issues resolved in each release are listed below:

No customer-reported issues were identified in this release.

Internal |
Team Support Reference |
Description |
PD-56586 |
|
Resolved an issue related to displaying cloud data in the Densify Console. |
PD-56688 |
|
Resolved an issue related user login in when using Azure AD and the auto-provisioning feature. |

Internal |
Team Support Reference |
Description |
PD-56586 |
43601 |
Resolved an issue related user login in when using Azure AD and the auto-provisioning feature. |

No customer-reported issues were identified in this release.

No customer-reported issues were identified in this release.

Internal |
Team Support Reference |
Description |
PD-56161 |
|
Resolved an issue related users being logged out before the default timeout and in some cases while they were working in the Densify Console. |

Internal |
Team Support Reference |
Description |
PD-55610 |
|
Resolved an issue related to the number of containers being inconsistent between pages in the UI. |
PD-55651 |
|
Resolved an issue related to handling of customer instances that have the same name as cloud provider instance types. |
PD-55644 |
94541 |
Resolved an issue related to handling of customer instances that have the same name as Densify server models. |

Internal |
Team Support Reference |
Description |
PD-55160 |
93142 |
Resolved an issue related to excessive logging in commercial utility due to control environment analysis refresh hanging. |
PD-55175 |
|
Resolved an issue related to the Containers Audit Summary dashboard displaying all targets as only having partial data captured. |
PD-55256 |
93787 |
Resolved an issue where the Subscription API was not showing accountName for Azure and GCP. |
PD-55408 |
94473 |
Resolved an issue where target ID is truncated in the table "<customer>.dbo.audit_host", if it exceeds 256-characters . |
PD-55435 |
94165 |
Resolved an issue where the Subscription API was not returning Azure and GCP systems. |

Internal |
Team Support Reference |
Description |
PD-54695 |
93286 |
Resolved an issue related to the Auto Scaling Group tab showing the account group name instead of AWS account name. |
PD-54944 |
81555 |
Resolved an issue related to EC2s missing benchmarks when manually loading repositories. |
PD-55171 |
93876 |
Resolved an issue related to viewing the license compliance report Densify instances hosted in EU datacenter. |

Internal |
Team Support Reference |
Description |
CRB-53701 |
81555 |
Densify discontinued support of all versions of Safari on December 31, 2023. |
CRB-54367 |
Resolved an issue with the license compliance report. The license count for ECS should be based on the number of ECS services with the additional requirement that these services must be analyzed and have data from the previous date. Note: Once the upgrade is complete the license counts apply to new data only. Historical license counts will not be updated and will display the incorrect data. |
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CRB-54434 |
89911 |
Resolved a performance issue with software resource optimization service. |

Internal |
Team Support Reference |
Description |
CRB-53338 |
|
Resolved an issue related to viewing the System Identification page in the Analysis Console. |
CRB-53952 |
86965 |
Resolved an issue related to adding more than 1000 GCP projects. |
CRB-53954 |
|
Resolved an issue related to the container data forwarder. |
CRB-53997 |
87230 |
Resolved an issue with recommendations for instance type changes being generated even when there is a rule that penalizes the change by 50%. |
CRB-54035 |
87142 |
Resolved an issue with container data not loading due to the timezone being 2 hrs ahead of UTC. |
Data Forwarder Resolved Issues

Internal |
Team Support Reference |
Description |
PD-56238 |
|
Resolved an issue related to node utilization exceeding 100%. |

Internal |
Team Support Reference |
Description |
PD-55817 |
|
Resolved an issue related to CPU/Memory reservation percent value exceeding 100%. This value is calculated for nodes, node groups and clusters. |

Internal |
Team Support Reference |
Description |
PD-55482 |
94875 |
Resolved an issue related to namespaces missing containers. |

Internal |
Team Support Reference |
Description |
CRB-54280 |
|
Resolved an issue related to handling version changes and additions to kube-state-metrics. |
CRB-54188 |
|
Resolved an issue with Kubernetes Resource Quota metrics collection. |
PD-52756 |
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Resolved an issue in which a panic condition was encountered during collection of NodeGroups data. |
PD-54038 |
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Resolved an issue related to linking of readme.md files on Docker hub. |