Resolved and Known Issues

Resolved Issues

#250040

The following tables provide a list of known issues as well as customer-reported issues, listed by release. All tables are sorted by Densify's Internal Reference number.

Known Issues

Internal
Reference

Team Support Reference

Description

CRB-47314

CRB-47339

The workload charts in the Analysis Console look different from the charts displayed in the Densify Console

The Workload Viewer in Analysis Console displays the original bar charts and original functionality. The Densify Console displays the candlestick workload charts introduced in 12.1.2.

CRB-47419

In large environments, using an API query that returns a very large number of objects (>5000) may result in degraded performance or web server errors.

Work-around: Use the page and page_size parameters to manage the number of objects returned.

CRB-48356

An issue has been encountered related to the date in the calendar component display layer for customers in EMEA (where time zones are GMT+). It occurs across all platforms: Cloud, Containers and VMware.

The analysis is accessing the data up to and including yesterday. The date display issue is very confusing as Densify appears to have lost a day’s worth of data. For example, environments are refreshed today (May 15) with the current date set and you would expect to see the end of the interval set to May 14, but for GMT+1 time zones, May 13 is displayed.

The same problem also likely exists in the Workload Viewer for date settings in GMT- time zones.

CRB-50797

56583

When performing action automation, you may encounter the following, intermittent error: " java.io.FileNotFoundException ". Data collection may fail to retry or fail to load.

Work-around: Change the vCenter names in the connector to all lowercase.

CRB-51535

63060

When using the standard API, Densify does not return an effortEstimate for systems that are ‘Not Analyzed’; however, when using the Subscription API Densify returns an effortEstimate of Impossible for systems that are are ‘Not Analyzed’.

Work-around: When enabling effortEstimate for the Subscription API Results, you need to add logic to trap and handle the effortEstimate for systems that are ‘Not Analyzed’.

CRB-51803

65879

When creating new datastore tiers, errors in the UI are caused by a tier with double spaces in its name. A small typo, such as double spaces causes the creation of storage tiers without a priority which in turn breaks the Storage Tiers user interface and affects routing by causing routing to fail across the environment.

Work-around: When creating storage tiers, you must validate that the name does not contain double spaces. Leading and trailing spaces are not an issue as they are handled correctly.

CRB-52408

When using the Report Designer role and creating custom reports you cannot logout from the Jasper Server by clicking the Logout button.

Work-around: You must click the Logout button 2 times (not double-click). Alternatively you can just close the browser window.

Resolved Issues - Densify

Issues resolved in each release are listed below:

No customer-reported issues were resolved in this release.

14.8.3 - January 25, 2024

Internal
Reference

Team Support Reference

Description

CRB-54510

90431

Resolved an issue related to editing a large number of attributes.

Densify 14.8.2 - November 3, 2023

Internal
Reference

Team Support Reference

Description

CRB-51225

60616

Resolved an issue related to editting a large number of attributes.

14.8.1 - October 18, 2023

Internal
Reference

Team Support Reference

Description

CRB-53883

Enabled the Hourly Workload option for the Workload Extract Report. The feature was previously deprecated.

14.8.0 - August 23, 2023

Internal
Reference

Team Support Reference

Description

CRB-53389

Resolved an issue with the Impact Analysis and Recommendation Report not being displayed properly when generated via an API request.

14.7.0 - December 14, 2022

Internal
Reference

Team Support Reference

Description

CRB-52705

69868

Resolved an issue related to performing T2C analyses.

CRB-52710

71344

Resolved an issue related to deletion of control environments with no clusters.

CRB-52734

73084

Resolved an issue related to performance of loading and working with the Analysis Rulesets page.

14.6.0 - October 5, 2022

Internal
Reference

Team Support Reference

Description

CRB-51904

Resolved an issue related to inconsistencies in access to a locked user account.

CRB-52603

71996

Resolved an issue related to user verification via reCAPTCHA.

CRB-52611

72183

Resolved an issue that prevented users from logging in via Open ID.

CRB-52612

71995

Resolved an issue that caused RDB loading to fail when an attribute value is an empty string.

CRB-52629

72561

Resolved an issue related to the report, "History of Cluster Capacity in VM Units" failing to load.

14.5.0 - August 17, 2022

Internal
Reference

Team Support Reference

Description

CRB-51165

64765

Completed the updates required to resolve the issue related to performance of the Optimization Overview dashboard and the EC2 tab in the Densify UI. The required updates were started in the previous release.

CRB-52301

70069

Resolved an issue related to excluding hours from the Densify analysis.

14.4.0 - July 27, 2022

Internal
Reference

Team Support Reference

Description

CRB-51165

64765

Resolved an issue related to performance of the Optimization Overview dashboard and the EC2 tab in the Densify UI. Additional performance updates will be delivered in the next release.

CRB-52166

69439

Resolved an issue related to data collection in very large environments when using the Java-based audit. Security tokens in the AWS client instance are now refreshed before they expire.

14.3.0 - June 1, 2022

Internal
Reference

Team Support Reference

Description

CRB-50479

53628

Resolved an issue related to loading of a specific set of Azure audit data.

CRB-51641

51195

Resolved an issue related to a query running too long and blocking other jobs.

CRB-51914

67424

Resolved an issue related to the footnote not being visible after clicking on a savings opportunity value in the Public Cloud Optimization for AWS dashboard.

CRB-51974

67782

Resolved an issue related to VMs showing incorrect 'VM Memory HotAdd' status. The Densify Connector has also been updated to v2.2.4.6 to resolve this issue.

CRB-51983

67601

Resolved an issue with some GCP systems missing from the Densify reports.

CRB-52026

68013

Resolved an issue related to sizing recommendations in the Control Console that are not aligned with CPU utilization and cloud catalog options specified in the policy.

14.2.0 - February 16, 2022

Internal
Reference

Team Support Reference

Description

CRB-51435

62498

Resolved an inconsistency in reporting of predictedUptime and totalHoursRunning.

CRB-51564

63508

Resolved an issue related to the collection of Azure subscriptions being capped at 1000.

CRB-51579

62740

Resolved an issue related to SLCO target host recommendations.

14.1.0 - December 8, 2021

Internal
Reference

Team Support Reference

Description

CRB-50348

53956

Resolved an issue related to the Cloud System Sizing extension logic.

CRB-51076

59008

Resolved an issue related to using the Group By feature on the Containers > Data tab.

CRB-51136

59996

Resolved an issue related to how estimated effort is reported in the Densify UI and the API.

CRB-51139

58687

Resolved an issue related to an upsizing container request and limit values.

CRB-51208

60647

Resolved an issue related to using the drill down to the Instance Details, when working with customized groupings to filter data on the Public Cloud Optimization Overview page.

CRB-51290

Resolved an issue related to excluding the AWS Government platforms from the savings plan analysis.

CRB-51360

61183

Resolved an issue related to the following error message: Error updating database. Cause: java.sql.SQLException: Violation of PRIMARY KEY constraint.

14.0.0 - October 20, 2021

Internal
Reference

Team Support Reference

Description

CRB-50085

50933

Resolved an issue related to Azure data collection failing due to ambiguous system matches. Storage accounts details are not used in any Densify analysis and have been removed from both the discovery and details data collection modules.

CRB-51076

59008

Resolved an issue related to using the Group By feature on the Containers > Data tab.

Resolved Issues - Densify Connector

Issues resolved in each release are listed below:

2.2.4.9 - December 21, 2022

Internal
Reference

Team Support Reference

Description

CRB-52760

72867

Resolved an issue related to the set of cipher suites that are included in the JRE version. The installed JRE version has been updated to AdoptOpenJDK 11.0.10_9.

CRB-53839

 

Hotfix #1—Support shortname matching in VMware action automation.

CRB-54616

90296

Hotfix #2—Resolved a vROps connection issue.

2.2.4.8 - September 27, 2022

Internal
Reference

Team Support Reference

Description

CRB-52683

 

Resolved an issue related to incomplete execution of Action Automation.

2.2.4.7 - August 30, 2022

Internal
Reference

Team Support Reference

Description

DC-292

71376

Updated to include the Spring 5.3.19 jar files, as per CVE-2022-22950.

2.2.4.6 - June 1, 2022

Internal
Reference

Team Support Reference

Description

CRB-51974

67782

Updated to address an issue related to VMs showing incorrect 'VM Memory HotAdd' status. Densify has also been updated to resolve this issue.

2.2.4.5 - March 11, 2022

Internal
Reference

Team Support Reference

Description

CRB-51669

 

Updated to address an issue related to vROps data collection performance issues related to token-based authentication.

2.2.4.4 - February 4, 2022

Internal
Reference

Team Support Reference

Description

CRB-51237

 

Updated to return a VMware data collection module used for custom integrations.

You must re-install this version of the connector to get this update.

2.2.4.3 - January 7, 2022

Internal
Reference

Team Support Reference

Description

CRB-51544

 

Updated to include the Apache 2.17.1 jar files, as per CVE-2021-45046 and CVE-2021-45105, after the issue was initially reported in CVE-2021-44228.

You must re-install this version of the connector to get this update.

2.2.4.1 and 2.2.4.2 - January 4, 2022

Internal
Reference

Team Support Reference

Description

CRB-51544

 

Updated to include the Apache 2.17.1 jar files, as per CVE-2021-45046 and CVE-2021-45105, after the issue was initially reported in CVE-2021-44228.

To fix this security vulnerability, you must add the 4 files from the v2.17.1 jar to your connector installation. See Installing the Densify Connector .

2.2.4.2 - December 16, 2021

Internal
Reference

Team Support Reference

Description

CRB-51544

 

Updated to include the Apache 2.15 jar files, as per CVE-2021-44228.

You must re-install this version of the connector to get this update.